Privacy Policy

1. Data controller

The data controller responsible for the processing of personal data described in this policy is:

Inkasso Kodat GmbH & Co. KG
Wuhanstraße 5
47051 Duisburg, Deutschland
Phone: +49 203 3469 5721
Email: support@inkasso-kodat.org

2. Scope of this policy

This policy explains how Inkasso Kodat GmbH & Co. KG processes personal data collected through the website inkasso-kodat.org, including when you browse the site, use the contact form, or correspond with us by phone or email. It does not cover the separate processing carried out in connection with an active collection case, which is described in the notices sent for that case.

3. Data we collect

Depending on how you interact with this website, we may collect:

• Contact details you submit through the contact form, such as your name, email address, phone number, and message content.
• A case reference number, if you provide one in connection with an enquiry about an existing case.
• Technical data such as browser type, device type, and pages visited, collected through cookies as described in our Cookie Policy.
• Correspondence you send us by email or post.

4. Purposes and legal basis

We process this data to respond to enquiries submitted through this website, to maintain accurate records of correspondence, and to operate and improve the website itself. Where you contact us, the legal basis is generally our legitimate interest in responding to your enquiry, or the steps necessary prior to entering into an agreement. Where cookies require consent, the legal basis is your consent, given through the cookie banner.

5. Sharing of data

We do not sell personal data. We may share data with service providers who support our IT infrastructure, such as hosting providers, under data processing agreements that comply with the GDPR. We may also disclose data where required by law or to competent authorities.

6. Data retention

Data submitted through the contact form is retained only as long as necessary to handle your enquiry and to comply with applicable record-keeping obligations, after which it is deleted or anonymised.

7. Your rights

Under the GDPR, you have the right to request access to, correction of, or deletion of your personal data, to restrict or object to certain processing, and to request data portability. You also have the right to lodge a complaint with a data protection supervisory authority. To exercise these rights, contact us using the details in section 10.

8. Cookies

This website uses cookies to operate correctly and, where you consent, to understand how the site is used. Full details are available in our Cookie Policy.

9. Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Contact

Questions about this Privacy Policy or about how your data is processed can be directed to Inkasso Kodat GmbH & Co. KG, Wuhanstraße 5, 47051 Duisburg, Deutschland, or by email to support@inkasso-kodat.org.